Shipping & Dispatch Timelines
We provide fast, reliable, insured shipping across India. Standard orders are dispatched within 24 to 48 business hours of confirmation.
- Standard Metro Delivery: 2 to 4 business days.
- Rest of India: 4 to 7 business days.
- Custom Fit / Tailored Orders: Dispatched in 5 to 8 business days to allow our master artisans to stitch and hand-finish your garments.
Shipping Charges
- Free Shipping: Enjoy complimentary free shipping across India on all prepaid orders and orders above ₹1,999.
- COD Convenience Fee: A nominal convenience fee of ₹99 applies to Cash on Delivery orders.
Payment Options
We provide multiple secure, encrypted payment options:
- UPI & QR Code: Google Pay, PhonePe, Paytm, BHIM UPI.
- Debit & Credit Cards: Visa, MasterCard, RuPay, American Express.
- Net Banking: All major Indian banks.
- Cash on Delivery (COD): Available across 19,000+ pin codes in India.
Order Cancellation Policy
We understand plans change. You can cancel your order under the following terms:
- Before Dispatch: You can cancel your order anytime before it is dispatched by contacting us at +91 99587 96935 or emailing rekhasaraf8910@gmail.com. A 100% full refund will be processed immediately.
- After Dispatch: Once an order is handed over to our courier partner, it cannot be cancelled directly. You may decline the package at the time of delivery or initiate a return upon receipt.
Have questions regarding our Shipping, Payment & Cancellation Policy?
Our customer concierge is here to assist you. Contact us on WhatsApp at
+91 99587 37004
or write to us at rekhasaraf8910@gmail.com.